CTM, a leading travel management solutions provider, has announced updates to its governance and whistleblower policies, reflecting a commitment to ethical conduct and transparency. The company’s Code of Conduct was in effect for the entire reporting period and has been communicated to all employees and directors. Non-compliance is reported to the Board through the Audit and Risk Committee.
Material actions and disclosures
The Board monitors culture and conduct through multiple inputs, including employee engagement and organisational culture surveys, site visits, strategic and risk metric reviews, incentive and conduct-based performance frameworks, and quarterly updates to the Committees. These mechanisms ensure the Board maintains visibility over cultural trends and the effectiveness of conduct-related policies.
The Group Whistleblower Policy has been updated during the reporting period to introduce additional Whistleblower Protection Officers in regions, an additional reporting channel via a dedicated email inbox, and clarifying the process for investigation and subsequent reporting. Breaches of the Whistleblower Policy, Securities Trading Policy, and other policies must be reported to the Board through the Audit and Risk Committee.
CTM also commenced a global culture review, informed by the CTM Culture Statement, which will commence in FY27. The review aims to strengthen the company’s culture statement and align it with evolving expectations.
Forward commitments
The company has outlined plans to continue fostering a culture where employees and others feel safe to speak up on matters or conduct that concerns them. CTM is committed to promoting transparency, accountability, and ethical practices across all levels of the organisation.
CTM’s updated policies and initiatives reflect a commitment to ethical conduct and transparency, aiming to enhance the company’s governance framework and strengthen its culture statement.