Spark, New Zealand’s largest telecommunications company, has reported a 59% reduction in its scope 1 and 2 emissions against the FY20 baseline, marking a significant step towards its sustainability targets.
Material actions and disclosures
Spark has outlined its progress towards its environmental sustainability goals, including a 59% reduction in scope 1 and 2 emissions against the FY20 baseline. The company also reported six consecutive years of improvement in its iNPS (Net Promoter Score) for customer experience, with AI-enabled care reducing the time to serve customers by 11 percentage points.
Spark’s financial discipline has driven strong free cash flow growth, with a reported FCF of $308m in FY26, up 18.5% from FY25. The company aims to maintain a low single-digit CAGR for Adjusted EBITDAI from FY25 to FY30, with a focus on network leadership and advanced capabilities such as 5G+ monetisation opportunities.
Spark has also completed a data centre transaction, retaining a 25% shareholding to participate in future value growth. The company is currently undertaking a strategic review of its Digital Services portfolio.
These actions and disclosures reflect Spark’s commitment to sustainable growth and operational efficiency, aligning with its broader strategy to deliver annuity-like returns and growing dividends for shareholders over time.